Privacy Policy & FAQs

Privacy Policy

Last Updated: May 26, 2025

This Privacy Policy describes how F-CMO.co ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase from F-CMO.co (the "Site").

1. Information We Collect

We collect various types of information from and about users of our Site, including:

• Personal Information You Provide to Us:
• Contact Information: Name, email address, postal address, phone number (e.g., when you create an account, sign up for a newsletter, or make a purchase).
• Account Information: Username, password, and other information related to your account.
• Financial Information: Payment card details (processed securely by third-party payment processors) or other billing information when you make a purchase.
• Communications: Records of your correspondence with us, such as customer service inquiries, feedback, or survey responses.
• User-Generated Content: Any content you submit to the Site, such as comments, reviews, or forum posts.
• Information Collected Automatically (Usage Data):
• Log Data: When you access or use our Site, our servers automatically record information, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
• Device Information: Information about the device you use to access our Site, such as the device type, unique device identifiers, and mobile network information.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your Browse activities, preferences, and interactions with our Site. Cookies are small data files stored on your device that help us improve our Site and your experience.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Maintain Our Site: To operate, maintain, and improve the functionality of our Site, including processing transactions and providing customer support.
• To Personalize Your Experience: To tailor content, products, and services to your interests and preferences.
• To Communicate with You: To send you updates, newsletters, marketing and promotional materials, and other information that may be of interest to you. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in those emails.
• To Process Transactions: To process your purchases, send order confirmations, and fulfill your requests.
• For Analytics and Research: To understand how users interact with our Site, analyze trends, track usage, and gather demographic information. This helps us improve our Site and offerings.
• For Security and Fraud Prevention: To protect the security and integrity of our Site, prevent fraudulent activities, and enforce our terms of service.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, or governmental requests.
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3. How We Share Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, website hosting, data analysis, marketing, customer service, and IT services. These service providers are obligated to protect your information and may only use it for the purposes for which we disclose it to them.
• Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
• Legal Requirements and Law Enforcement: We may disclose your information if required to do so by law, in response to a subpoena or court order, or if we believe in good faith that such disclosure is necessary to comply with legal obligations, protect our rights, property, or safety, or the rights, property, or safety of others.
• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
• Aggregated or Anonymized Data: We may share aggregated or anonymized data that does not directly identify you with third parties for various purposes, such as marketing, analytics, and research.

4. Your Choices and Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information:

• Access and Correction: You may have the right to access and update inaccuracies in your personal information.
• Deletion: You may have the right to request the deletion of your personal information.
• Opt-Out of Marketing Communications: You can opt out of receiving marketing emails from us by following the unsubscribe instructions provided in those emails.
• Do Not Track: Our Site does not currently respond to "Do Not Track" signals.
• Cookies: You can typically set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, please note that some parts of the Site may then be inaccessible or not function properly.
• To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before fulfilling your request.

5. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

6. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to the practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children without parental consent. If you are a parent or guardian and believe we have collected personal information from your child, please contact us immediately, and we will take steps to remove that information.

8. International Data Transfers

If you are accessing our Site from outside of the GCC, please be aware that your information may be transferred to, stored, and processed in The United States where our servers are located and our central database is operated. By using our Site, you consent to the transfer of your information to facilities in GCC and to the processing of your information as described in this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us